SAFE TRAVEL

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Provider Verification

Ensure your agency or guide is officially authorized by Mincetur and Gercetur Cusco.

💡 Safety Tips for Tourists:

  1. If you are going to pay, make sure it is in the name of the company or the RUC name, do not deposit to other people, it could be a scam.
  2. Request your Sales Receipt or Invoice for the payment you made. The official payment receipts in Peru are the electronic Sales Receipt (Boleta) and Invoice (Factura). Do not accept unofficial documents such as proformas or Service Orders, as these are internal control documents of the company.
  3. 🛡️ If you want help getting an official receipt sent to you, write to us at info@buho-smart.com or click here. We will help you.
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Frequently Asked Questions about Safety and Travel in Peru

Before booking your adventure, clear up your main doubts about local laws, airports, and how to avoid tourist scams in Peruvian territory. Buy trust before you pay.

How do I know if the agency I am about to pay is legal and not a scam?

The golden rule in Peru is never to deposit money into personal bank accounts. Every legal travel agency must have a corporate bank account under its registered company name (Razón Social) and an active RUC number (Taxpayer ID). You can use our Free Búho-Smart Verifier to check if the agency is accredited by the Ministry of Tourism (MINCETUR). The RUC is like the tax ID granted by the Peruvian tax administration. It is unique and consists of 11 digits; corporate entities start with "20...", and sole proprietorships start with "10...". After obtaining their RUC, all travel agencies and tour guides must go to MINCETUR to register in the General Registry of Tourism Providers. Búho Smart directly consults these official registries to give you an immediate answer regarding the formality of the agency you are hiring. While this significantly reduces the risk of scams, you should always check their references and reputation on digital channels like social media or platforms like TripAdvisor. Look for agencies with a track record and recent posts showing their staff wearing branded polo shirts or caps, proving they are constantly active.

Is it safe to take a taxi directly at the new Jorge Chávez Airport in Lima?

 With the opening of the new airport terminal (2025), logistical chaos is often exploited by informal taxi drivers. There have been multiple reports of excessive charges or deceitful currency exchanges ("I said dollars, not soles"). Recommendation: Hire an official transfer from inside the airport, use secure ride-hailing apps (like Uber or Cabify), or ask your verified agency to send a registered driver. Inside the airport, there are customer service staff members who will guide you to the official taxi ranks. The authorized taxi companies are:

  • Taxi Green: Phone: +51 1 4844001
  • Taxi Directo: Phone: +51 1 7111111
  • Taxi 365: Phone: +51 934 865 776

TAXI REMISSE VIP: Provide corporate services and transfers to 5-star hotels

  • CMV Remisse Ejecutivo: Phone: +51 981 057 229
  • Taxi Trip: Phone: +51 932 553 721
I am traveling with my minor child, but my partner is not traveling. What documents are required in Peru?

Peruvian laws against child trafficking are extremely strict. If a minor (Peruvian or resident) travels with only one parent or a third party inside or outside the country, police and airlines will demand a Notarized Travel Permit signed by the absent parent. If you are a foreign tourist in transit, your passport is usually sufficient, but you should always carry the original birth certificate to prove parentage. For foreign tourists arriving in Peru, entry controls are not as strict; exit controls for minors are much stricter in their home countries, where they must prove they are leaving with the proper permits according to their country's legislation. We highly recommend that once you arrive in Peru, you always keep a digital copy of your passport and your TAM (Andean Migration Card) in your email. In case of loss, this will speed up any paperwork at your consulate.

I’m being offered Machu Picchu tickets for "today." Is this real?

 Beware! Machu Picchu tickets sell out months in advance. There are scammers in the Cusco Main Square (Plaza de Armas) who sell fake tickets or promise "preferential entry" that simply does not exist. Only buy your tickets through MINCETUR-verified formal agencies or on the Peruvian government’s official website (tuboleto.cultura.pe).

What official payment receipt should I demand to ensure my tour is backed legally?

Peru, the only official receipts with legal validity are the Electronic Sales Receipt (Boleta de Venta Electrónica) and the Electronic Invoice (Factura Electrónica) issued by SUNAT (the national tax agency). Never accept "Proformas," "Service Orders," or simple paper receipts; these have no tax value, and if the agency disappears with your money, you will have no legal way to report them. If you have doubts about the validity of your receipt, contact us through the channels provided in our verifier block.

 What should I do if I get altitude sickness (Soroche) and need medicine?

Altitude sickness is a very real issue in cities like Cusco or Puno (located above 3,400 meters / 11,150 feet). Do not buy "magic pills" from street vendors or informal markets. Always go to recognized pharmacies (such as Inkafarma or Mifarma) or ask for assistance from your verified agency, which must always carry an oxygen tank and a first-aid kit. Many locals recommend chewing coca leaves, an ancestral custom of the Inca culture. The properties of this leaf help build resistance to altitude. Farmers working the lands at over 4,000 meters (13,000 feet) chew coca leaves directly during long workdays. Due to its high concentration of nutrients—including calcium, iron, vitamins, minerals, 14 alkaloids, and calories—it allows for better oxygenation, strength, and endurance.

Someone approached me asking for help to buy milk for their baby. What should I do?

This is the infamous "Milk Scam," which is very common in tourist areas of Lima (like Miraflores). A mother will ask you to buy baby formula for her child, lead you to a complicit pharmacy where the price is tripled, and as soon as you leave, they return the product and split your money. Decline politely and keep walking. Although they can be very persistent, avoid them, as these are common scam practices.

How can I know if my tour guide is truly qualified? 

Every Official Tour Guide in Peru must carry a credential issued by DIRCETUR/GERCETUR (Regional Directorate of Foreign Trade and Tourism). Do not trust unidentifiable individuals. Test your guide by having a short conversation to see if their language proficiency is adequate for fluid communication. There is no worse experience than having a guide with a poor level of English (or your native language) and not understanding anything during the tour. Ask them to register on Búho Smart so you can leave a review documenting their good or bad service.

An agency on social media is offering a super cheap tour but asks me to transfer via Western Union. Is it safe?

No. Western Union transfers or international wire transfers to individuals are the number one method for cyber tourism scams. Always demand secure payment links (Niubiz, Izipay, PayPal) or transfers to Peruvian corporate checking accounts. Even if a travel agency has a RUC and a registered company name, always look for references on digital platforms like social media or TripAdvisor. Verify the agency's seniority and ensure their photos are real, showing staff with branded polos or caps that prove constant activity in their recent posts. Buy trust before you pay.

Is it safe to exchange dollars or euros on the street with "money changers"?

Although you will see people wearing vests exchanging money on the streets of Lima or Cusco, the risk of receiving fake bills (especially S/ 100 soles notes) or becoming a victim of a targeted robbery ("marcaje") is high. Only exchange your currency at authorized physical Currency Exchange Offices (Casas de Cambio) or inside banks. Using payment gateways (Visa, Izipay, Culqi) and paying by credit card is much safer. Avoid carrying large amounts of cash.

 

Contacta con una agencia segura

Llama Explora Perú

RUC: 20612609081
Contactar Ahora

Kcusco Tours

RUC: 20601774365
Contactar Ahora

Perú Suyo Travel

RUC: 20614108925
Contactar Ahora

Happy Llamas Travel

RUC: 20612233692
Contactar Ahora

Publicidad

RUC: 10411187581
Contactar Ahora

Ile Tours

RUC: 20450542173
Contactar Ahora

Qoricancha Expeditions

RUC: 20615181057
Contactar Ahora

Guides and tips for a safe trip to Peru

When planning a trip, safety comes first. Look for references about the Agency you are contacting on platforms like TripAdvisor and social media. On our Homepage, we have a validator for Travel Agencies and Official Tour Guides registered with the Ministry of Tourism. Ask your provider for their RUC and check if they are authorized service providers. Just because they have a RUC does not mean they are authorized to operate in tourism; it is merely the first requirement, and they must submit other formal documentation afterward.

How to know if your travel agency in Peru is legal?

To know if a travel agency and tour guide are legal in Peru, you must verify that they have an active RUC (Tax ID) and are registered in the National Directory of Qualified Tourist Service…

Red flags to avoid being scammed when buying a Machu Picchu tour via WhatsApp

The 5 scam red flags when buying a Machu Picchu tour via WhatsApp are: 1) Unrealistically low prices. 2) Bank accounts under an individual's name, not a company. 3) Refusal to provide their RUC…

Why you must always demand the RUC before transferring money to a travel agency?

Demanding the RUC (Peruvian Tax ID) from a travel agency in Peru guarantees that the company legally exists and pays taxes. It allows you to track their history, verify…

Cheap can be costly: How much does a tour in Peru really cost?

An extremely cheap tour in Cusco usually means that the agency operates informally, does not pay fair wages to local guides, evades taxes, or cuts corners on safety and transportation maintenance…